Thomas Cook Group Plc and certain of its subsidiaries
All in Liquidation (the Companies)
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COVID-19 response message: In light of the UK government’s recent instructions to stay at home, apart from for essential travel, the AlixPartners team are currently working remotely and have no access to our London and Manchester offices. Therefore, AlixPartners staff are unable to accept receipt of any hard copy communications delivered to those offices whilst the current restrictions are in place, and any such communications will not be reviewed, actioned or responded to during this time. We would request that any party which has sent, or intends to send, hard copy communications (including legal correspondence and statutory notices) to our London or Manchester offices on or after 18 March 2020 also provides electronic copies of the same documentation by email to, or where a member of the case team will aim to respond as soon as possible.

Notice regarding Service of Legal Process: Please note that AlixPartners does not accept service of legal process by email or other electronic communication and requires service to be effected in the usual way. Whilst mandatory social distancing restrictions remain in force, please forward a copy of all validly served legal process (together with evidence of service) to so that those documents may be reviewed and processed by a member of AlixPartners team.

On 23 September 2019, the High Court appointed the Official Receiver as liquidator over a number of entities in the Thomas Cook group on the petition of the companies’ directors. Simultaneously, the Court also appointed Simon Appell, Alastair Beveridge, Daniel Imison, and Ben Browne as Special Managers to support the liquidator.

The Special Managers were appointed by the High Court to help manage the affairs, business and property of the companies, in accordance with the powers and duties contained in the order appointing them. The Special Managers act as agents of the companies, without personal liability.

All of the Special Managers are licensed in the United Kingdom to act as insolvency practitioners by the Insolvency Practitioners Association. For details of all relevant statutory information, including a full listing of companies subject to liquidation, please click here.

Restructuring professionals from Interpath Advisory (Interpath) were also appointed by the Court as Special Managers of Thomas Cook Retail Limited, Travel and Financial Services Limited, TCCT Retail Limited, Retail Travel Limited, Thomas Cook Aircraft Engineering Limited, The Freedom Travel Group Limited and Future Travel Limited. Interpath’s creditor portal can be found here:

A dedicated website has been set up by the CAA for previously affected customers, this can be accessed at the CAA at

The government have setup a designated web page to assist with stakeholder queries, this can be found here:

If you wish to submit an unsecured claim, please download and complete a Proof of Debt form below. This should be returned to AlixPartners, Ship Canal House, 8th Floor, 98 King Street, Manchester, M2 4WU.

Given the size and complexity of the group affairs, it is unlikely that a dividend will be paid in the next twelve months (this is reported at September 2020). Please also note that if there are any funds available to distribute to unsecured creditors you will not be paid in full and any dividend will be made on a pence in the pound basis.

Thank you for your patience and understanding as the Liquidator and Special Managers continue to assist the various affected stakeholders.

Creditors Guide to Liquidations

Proof of Debt form